Sentimo
Built for Malta businesses

Salon and clinic customer feedback in Malta

Sentimo helps salons and clinics across Malta request feedback after an appointment. Clients can rate their visit, continue to Google after a positive experience, or privately explain concerns about service, communication, comfort, or waiting time, with alerts when feedback needs attention.

Ask after an appointment

The feedback journey can be offered at reception or after checkout, when the client can assess the full visit.

Hear concerns privately

Direct comments and alerts help the business understand an individual experience and respond promptly. Sentimo does not replace professional complaint, safeguarding, or clinical reporting processes.

Straight answers

Frequently asked questions

Can both salons and clinics use Sentimo?

Yes. The same short feedback journey can support customer-facing salons and clinics while each business uses wording appropriate to its service.

Does Sentimo collect medical records?

No. Sentimo is a customer feedback service and should not be used to submit medical records, urgent clinical concerns, or sensitive health information.

Can clients be directed to Google?

Yes. After a positive rating, the journey can offer a route to the salon's or clinic's Google review page.

Are direct Google stickers a separate product?

Yes. The 12cm × 12cm NFC and QR stickers open Google directly and are separate from the Sentimo platform.

Also available

View Google review stickers

View Google review stickers

Related Malta pages

Customer feedback and Google reviews platform in MaltaSentimo helps Malta businesses collect private customer feedback, invite satisfied customers to review them on Google, and receive alerts when feedback needs attention.Google review stickers for Malta businessesOrder 12cm × 12cm NFC and QR Google review stickers for businesses anywhere in Malta.